Contact information
Who we are
CRESTSIDE is an independent jewellery brand based in Melbourne, Victoria, Australia, selling solid 925 sterling silver chains and bracelets.
How to reach us
Email is the fastest way to get us, and it goes to a real person.
We aim to reply within 1 business day.
What to contact us about
- Before you buy — sizing, fit, weight, or anything about a piece you want to check first
- About an order — quote your order number and we can look it up straight away
- Returns — email us to start a return and we will confirm it and send you the postal address
- Something wrong — if a piece arrives faulty, damaged or not as described, send photos with your order number and we will sort it at no cost to you
Trading details
CRESTSIDE
Melbourne, Victoria, Australia
crestsidejwl@gmail.com
Your rights
All prices are in Australian dollars. Your rights under the Australian Consumer Law apply to every order and cannot be excluded. See our Return and refund policy for how returns and refunds work.